This release brings major improvements to Network Discovery, making it more flexible, secure, and user-friendly.

The "Manage Alerts" module in Faveo empowers administrators to control who receives notifications for critical helpdesk/ITSM actions. This ensures timely communication, fostering quicker responses, better coordination, and efficient work management.

Faveo Helpdesk/Servicedesk uses email templates for automated notifications.

Faveo 9.4.1 adds RMM with Agent Software, Patch Management, Task Calendar View, Gmail OAuth, UI improvements for tags/redaction, bulk user deactivation, stronger 2FA, better change tracking, and improved CC settings in ticket forms.

Faveo Servicedesk has been awarded the Bronze ITIL Tool Accreditation for Incident Management and Service Request Management, a recognition of its commitment to global ITSM standards.