ValueCoders, a leading software development and IT consulting company, today announced the release of its latest industry report, "ServiceNow Digital Transformation Study 2026," offering insights into how organizations are leveraging ServiceNow to automate workflows, improve service delivery, and accelerate enterprise-wide digital transformation.

As businesses face increasing pressure to improve operational efficiency and deliver seamless employee and customer experiences, workflow automation has emerged as a strategic priority. The study explores how ServiceNow is helping enterprises modernize legacy processes, reduce manual workloads, and build scalable digital operations across IT, HR, customer service, and business functions.

The report reveals that organizations adopting workflow automation platforms such as ServiceNow are achieving significant improvements in productivity, process visibility, and service responsiveness. Enterprises are increasingly investing in automation to eliminate repetitive tasks, improve collaboration, and enable teams to focus on higher-value initiatives.

"Workflow automation is becoming a cornerstone of modern digital transformation strategies," said a spokesperson for ValueCoders. "Organizations are no longer looking at automation solely as a cost-saving initiative. They view it as a way to improve agility, employee experiences, and overall business performance. Our latest study highlights how ServiceNow is enabling enterprises to achieve these outcomes through intelligent workflows and process automation."

The ServiceNow Digital Transformation Study 2026 identifies several trends shaping enterprise automation initiatives:

- Increased adoption of intelligent workflow automation across business departments.
-Growing investment in AI-driven service management and operational efficiency.
- Rising demand for integrated digital workflows connecting multiple enterprise systems.
- Expansion of self-service portals and automated service delivery models.
- Greater focus on employee experience through streamlined HR and IT processes.
- Increased use of analytics and workflow insights to support business decision-making.
- Accelerated modernization of legacy systems through cloud-based automation platforms.

The report also outlines best practices for successful ServiceNow implementation and optimization, including:

- Establishing clear automation goals aligned with business objectives.
- Prioritizing high-impact workflows for automation.
- Ensuring seamless integration with existing enterprise systems.
- Driving user adoption through training and change management initiatives.
- Continuously monitoring workflow performance and optimization opportunities.
- Leveraging AI and analytics to enhance automation outcomes.

According to the study, organizations that adopt a strategic approach to workflow automation are better positioned to improve operational efficiency, accelerate service delivery, reduce costs, and support long-term digital transformation goals.

As enterprises continue to modernize their operations, ValueCoders provides end-to-end ServiceNow development services, including consulting, implementation, customization, integration, migration, workflow automation, and ongoing platform support. The company's experienced ServiceNow professionals help organizations build scalable digital workflows tailored to their unique business requirements.

The complete ServiceNow Digital Transformation Study 2026 is now available through ValueCoders' ServiceNow development and consulting services.

* About ValueCoders

ValueCoders is a global software development company with over 20 years of experience delivering custom software development, cloud solutions, AI services, enterprise application development, and digital transformation solutions. Serving startups, SMBs, and enterprises worldwide, ValueCoders helps organizations accelerate innovation and achieve business growth through technology-driven solutions.

* Learn more: https://www.valuecoders.com/servicenow-development

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