21st August 2026 – Princeton, New Jersey

Field Force Tracker has spent more than 17 years helping service companies manage their daily work. Thousands of businesses in over 30 countries use its field service software to plan jobs, track technicians, and keep customers happy.

Running a service business means juggling a lot at once. Trucks need routes, technicians need job details, customers need updates. Field Force Tracker was built to handle all of this from one system, so office staff and field teams stay on the same page.


The software covers the full flow of a service job. Office staff can look up a customer's history in seconds. They can see which technicians are free and send them job details right away. When something changes, they can move jobs around the schedule with a few clicks. This cuts down on the phone calls and guesswork that slow teams down.

Field Force Tracker also gives businesses a clear view of their stock. Teams can track parts across one location or many, either by scanning barcodes or entering items by hand. This means technicians know what they have before they arrive at a job. Service contracts and warranty details sit right in the customer record too, so no one has to dig through paperwork to check coverage.


Some of the platform's main tools include:

Job scheduling and dispatch, with a live view of technician availability

Customer and contract management, with full job history in one place

Parts and inventory tracking across multiple locations

Mobile apps for iPhone and Android that let techs work from the field

Quotes and invoices that customers can pay on the spot

Reports and dashboards that show job and revenue data as it happens

Because Field Force Tracker works across so many countries, it supports different currencies, languages, and time zones. This lets businesses run the same system no matter where their teams are based.

The software isn't built as one generic tool for every industry. It includes features made for specific trades, such as HVAC, plumbing, electrical work, alarm and security, elevators, and copier service. This means teams get tools shaped around how they actually work, not a system they have to bend to fit.

Field Force Tracker also connects with accounting tools like QuickBooks, Xero, and Sage, so financial data moves without extra manual entry. Businesses using other accounting software can connect through an open API instead.

New customers get help moving over from their old systems, including support with data migration. Every subscription comes with ongoing support, so teams always have someone to call with questions.

Service companies across industries such as HVAC, plumbing, electrical, telecom, and medical equipment repair continue to rely on Field Force Tracker to run their daily operations.

New customers get help moving over from their old systems, including support with data migration. Every subscription comes with ongoing support, so teams always have someone to call with questions.

Service companies across industries such as HVAC, plumbing, electrical, telecom, and medical equipment repair continue to rely on Field Force Tracker to run their daily operations.

About Field Force Tracker

Field Force Tracker is a field service management platform for residential and commercial service businesses. It covers scheduling, dispatch, customer management, inventory, billing, and reporting in one system.


Media Contact:

Field Force Tracker

Phone: 1-609-439-4775 (Mon–Fri, 9 AM–5 PM, New Jersey, USA)

Email: [email protected]

Website: www.fieldforcetracker.com