Ordering big equipment online can feel like a leap, so we try to make everything after “Place Order” as predictable as possible. Whether you want to buy gas powered skid steer in the USA or you are upgrading to one more dumper for the yard, you should know exactly how Equipment Supply Co. handles shipping and returns.

How we ship your equipment
Delivery times are not one-size-fits-all. Your location, the carrier, and the exact machine all play a part. When you confirm an order, our team gives you a clear time frame so you have a reasonable idea of when the truck will roll up. That applies whether you are grabbing a Mini Skid Steer For Sale or something smaller.

We partner with established freight companies and treat your order like the serious hardware it is. Larger units usually travel on flatbeds. Compact equipment is carefully crated or strapped on pallets so it stays secure from our door to yours. If you are running a gas skid steer in the USA alongside other ESCO gear, you get the same level of care on every shipment.

If something arrives damaged
Now and then, freight has a bad day. If your equipment shows up scratched, bent, or just not right, let us know. Do it as soon as you spot it. Snap a few photos or a quick video and send it our way. We then coordinate with the carrier and work on a fix so you are not stuck sorting it alone. That includes smaller pieces too, like when you buy an electric wheelbarrow dumper in the USA and want it working from day one.

Our 30-day return window
After getting your product, you get 30 days to return it in case you aren’t satisfied with the quality. Or notice some defects. Make sure the equipment is not used. It needs to be in the same condition you received it. All the packaging should be intact. Make it faster by keeping the payment confirmation or invoice ready.

Exchanges and refunds
You can also swap the existing model with a different one. The quickest way is to send the first item back. Then, you can place a new order once we approve the return.

After we receive and inspect the equipment, we confirm whether the refund is approved. When it is, we send the money back to your original payment method. Your bank or card provider may take a bit to show it, but we keep you updated from our side.

In short, we aim for shipping and returns that feel fair, clear, and grown-up. You pick the equipment that fits your work. We handle the journey, support you if something goes wrong, and help keep those jobsite vibes steady from start to finish.

To order the equipment, visit our official website: https://escous.com/.