When searching for a trustworthy travel agency to book flights, hotels, or international tours, you
want clarity, reliability, and transparent customer experiences. AVS Holidays case is a travel
company that has been mentioned in both customer feedback discussions and news reports
due to serious fraud allegations linked to one of its directors. In this article, we break down the
truth, customer opinions, reported issues, and important safety insights so you can make
informed decisions before booking travel services online.
🧳 What Is AVS Holidays?
AVS Holidays is a travel booking agency based in Kirti Nagar, New Delhi, that offers
services related to flight bookings, hotel reservations, customized itineraries, and travel
management. Online business profiles describe it as a company focused on helping travelers
with flights, hotels, and other holiday arrangements.
According to company descriptions, AVS Holidays provides real‑time access to travel inventory
and claims to help customers enjoy hassle‑free travel by arranging flights, hotels, itinerary
changes, cancellations, and refund support.
Their online presence—such as LinkedIn profiles—indicates a team handling both domestic
and international travel needs with services like flight reservations and tour packages.
📣 Customer Feedback: What Travelers Are Saying
⭐ Positive and Neutral Experiences
Some users and travel portals list AVS Holidays as a functioning travel agency with:
● Helpful planning support for trips
● Organized itineraries and tour packages
● Responsive communication in some interactions
● Accommodations arranged as promised
These kinds of reviews typically reflect travelers who booked through the agency and had
smooth travel experiences, especially when travel requirements and documentation were
clear.
⚠️ However, verified review sources are limited, and many online platforms do not show a
clear pattern of customer satisfaction or dissatisfaction specifically tied to AVS Holidays
itself—unlike large global travel brands.
❗ Concerns and Mixed Feedback
In general, when customers discuss travel agencies online, complaints often include:
● Lack of clear communication about cancellations
● Delays in customer support
● Unclear refund timelines
● Uncertain itinerary changes
While these complaints are common across many agencies, it’s important to distinguish
between normal travel service issues and confirmed fraud or scam cases (covered next).
Always check multiple review sources before booking.
🚨 Reported Fraud Allegations and the AVS Holidays
Case
Serious allegations emerged in mid‑2025 when law enforcement investigated a widespread
fraudulent operation tied to AVS Holidays and its director, Akshay Sharma.
According to police reports:
✔️ The Intelligence Fusion and Strategic Operations (IFSO) unit of the Delhi Police Special Cell
uncovered a fake call centre setup operating as AVS Holidays that targeted mostly foreign
nationals from countries like the United States, United Kingdom, and Canada.
✔️ Scammers used online ads, social media marketing, and search engine optimization
(SEO) to appear above legitimate travel sites in search results.
✔️ Victims were induced to share financial details and sensitive information under the
pretext of booking flights.